Welcome to our FAQ page where you'll find quick answers to our frequently asked inquiries from customers. From customization options, product details and shipping information to troubleshooting and policies, we've got you covered. If you can't find what you're looking for, please contact us.

Collapsible content

How fast is shipping?

  • We ship most orders in 7 days or less, the only exception is orders with custom artwork which adds 3 additional days to our turnaround time. Refer to the estimated timing on each product page for more specific ship and delivery dates.
  • Our standard shipping is priority mail which is typically 4-5 days.
  • Need your order in a hurry? We offer rush orders that cut your production time in half and express shipping options at checkout.

How do I get free shipping?

We offer fast and free shipping for orders over $35

Can I wash my embroidered linen product?

Yes! Our products are designed to last a lifetime and can be washed. We recommend washing the monogrammed linen product by hand with mild detergent and air drying. The embroidery thread we use won't bleed or fade with washing. We don't recommend using a dryer on your embroidered product.

What is the best way to press a linen product?

If you need to press your embroidered linen product we recommend ironing the back of the product on a medium setting around the embroidery. The cloth will have no problem with the heat of an iron. For best results use a light mist of water or spray starch.

tips & tricks

Threads & Honey How To Blogs

1 of 2